Delivery of Electronic Communications and Use of Electronic Signatures.
This E-SIGN Consent allows SEND, Cross River Bank (“CRB”), their affiliates, and third-party service providers (“we,” “us,” “our”) to provide you with electronic versions of communications, notices, agreements, and disclosures in connection with the products and services offered by SEND through CRB (“SEND Services”).
The following E-Communication Disclosure (“Disclosure”) applies to any and all communications or disclosures that SEND is legally required to provide to you in writing in connection with your SEND Services and any related products and services (“Communications”). Your agreement to this E-SIGN Consent confirms your ability and consent to receive “Communications” electronically from us, rather than in paper form, and to use electronic signatures in our relationship with you. The failure to consent will result in a declined application for SEND Services and any related products and services, except as provided below.
Scope of Communications to Be Provided in Electronic Form.
When you use a product or service to which this Disclosure applies, you agree that we may provide you with any Communications in electronic format and that we may discontinue sending paper Communications to you unless and until you withdraw your consent as described below. Your consent to receive electronic Communications includes, but is not limited to:
Method of Providing Communications to You in Electronic Form.
All Communications that we provide to you in electronic form will be provided either (1) by access to the website, (2) by text message, (3) by mobile push notification, (4) by email, or (5) through the mobile application.
How to Withdraw Consent.
You may withdraw your consent to receive Communications in electronic form at any time by calling the Call Center number, +1 786-772-5878 or by writing to the Program Manager Leap Financial Inc. - 2900 Southwest 28th Terrace, Suite 202, Coconut Grove, FL 33133, USA. If you do withdraw your consent, we will close your access to SEND Services, except where prohibited by law. We will not impose any fee to process the withdrawal of your consent to receive electronic Communications. Any withdrawal of your consent to receive electronic Communications will be effective only after we have a reasonable period of time to process your request for withdrawal. In the meantime, you will continue to receive Communications in electronic form. If you withdraw your consent, the legal validity and enforceability of prior Communications delivered in electronic form will not be affected.
How to Update Your Records.
It is your responsibility to provide us with your true, accurate, and complete mobile phone number, your contact information, and other information related to this Disclosure and your SEND Services and to maintain and update promptly any changes in this information. You can update information (such as your mobile phone number) by calling the Call Center number, +1 786-772-5878.
Hardware and Software Requirements.
In order to access, view, and retain Communications that we make available to you electronically, you must have a supported internet browser such as Mozilla Firefox (see http://www.mozilla.com for the latest version), Apple Safari (see http://www.apple.com/safari for the latest version), Google Chrome (see http://www.google.com/chrome for the latest version), or Microsoft Edge (see http://www.microsoft.com/edge for the latest version) as appropriate or an Android or iOS device capable of running the mobile application. For particular phone specifications, please review them in the iOS App Store or the Google Play store.
Requesting Paper Copies.
We will not send you a paper copy of any Communication unless you request it, or we otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic Communication by printing it yourself or by requesting that we mail you a paper copy, provided that such request is made within a reasonable time after we first provided the electronic Communication to you. To request a paper copy, call the Call Center number, +1 786-772-5878, or write to the Program Manager Leap Financial Inc. - 2900 Southwest 28th Terrace, Suite 202, Coconut Grove, FL 33133, USA. We may charge you a fee of up to $5.00 per paper document that we send to you by regular mail.
Termination/Changes.
We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.